Returns & Exchanges
At Mars By GHC, we want you to be completely satisfied with your purchase. If your fashion items don't fit or meet your expectations, you can return or exchange them within 30 days of delivery.
Initiate Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return.
Quality Inspection
Ensure all garments are unworn, unwashed, and still have the original Mars By GHC tags attached before packaging them.
Ship the Package
Print your prepaid shipping label, attach it to the original packaging, and drop it off at any authorized courier location.
Receive Refund
Once our warehouse team verifies the item's condition, your refund or exchange will be processed within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing